Answer visitor questions first, then hand qualified context to sales. Zhike Front Desk is an AI consultation assistant for business websites, landing pages, and sales links. We embed a smart consultation entry on the website that automatically answers product, service, process, and support questions using a business knowledge base. High-risk scenarios such as pricing commitments, contracts, and complaints are routed to humans instead of letting AI make unauthorized statements.
Auto-answers visitor questions from the knowledge base, covering product info, service descriptions, process guidance, support policies, and contact details.
Naturally collects lead information when visitors ask about pricing, custom work, or delivery timelines, with configurable form fields.
All consultation records are saved automatically, including dialogue, lead info, and handoff points for sales review and follow-up.
Route contract commitments, final quotes, refunds, and complaints to human confirmation. AI collects context but never gives final answers on high-risk items.
Supports iframe or JS embed on websites, landing pages, product pages, and sales links, with full mobile compatibility.
Track consultation volume, answer hit rate, lead count, handoff ratio, and lead quality. Continuously improve the knowledge base from real data.
Zhike Front Desk does not create traffic from nothing or guarantee lead acquisition. It does not replace final quotes, contracts, or complex after-sales judgment. High-risk questions must be routed to human confirmation. Standard subscriptions exclude internal system integration, private deployment, and strong SLA operations.
Standard subscriptions: Basic (¥399/mo), Professional (¥699/mo), Advanced (¥1,999/mo). Deployment fees range ¥699-2,999 based on tier. See the pricing page for details.
If a website has no stable traffic yet, we do not start by selling software. Start with a website consultation readiness diagnosis, then decide whether Zhike Front Desk, a knowledge-base project, or GEO is the right path.
Live chat depends on staff being online. Zhike Front Desk uses a knowledge base to auto-answer common questions and routes pricing commitments, contracts, and complaints to humans, while saving all conversation records for follow-up.
Usually no major changes. Standard deployment provides iframe or JS embed guidance — just add a small code snippet. We handle project creation, knowledge base setup, lead fields, and launch testing.
The system bases answers on the knowledge base. For pricing commitments, contracts, refunds, or uncovered questions, it routes to human confirmation instead of generating made-up responses.
With materials ready and standard website conditions, basic launch can happen within days. If materials are scattered or require multiple interview rounds, the timeline needs separate evaluation.
Subscriptions are billed monthly. New clients typically start with a deployment fee plus 3 months prepaid. Upgrades during the subscription period can be arranged by contacting us.