How We Work
From diagnosis to review — a clear, transparent process.
Initial Discussion
Share your website, current customer acquisition approach, and business focus. We help determine whether Zhike Front Desk, knowledge base services, or GEO growth entry fit best — or recommend a diagnosis first.
Website Diagnosis (as needed)
If you're unsure about readiness, start with a ¥299 diagnosis. We assess consultation readiness and AI visibility across two dimensions and deliver a clear, objective recommendation.
Confirm Plan & Quote
Based on the diagnosis, confirm your subscription tier (Basic/Professional/Advanced), deployment scope, and whether knowledge-base or GEO services need separate evaluation.
Material Collection & Knowledge Setup
You provide company info, product details, FAQs, and lead requirements. We structure the knowledge base, mark high-risk questions, and configure human-handoff rules.
Deployment & Embedding
We create the project, guide iframe or JS embed setup, configure lead fields and basic styling, and verify answer accuracy and lead submission in the test environment.
Launch Testing
We verify the consultation entry displays correctly, AI answers basic questions, lead fields submit properly, conversation records save, and high-risk questions don't receive unapproved AI answers.
Operations Review
Over the first three months, we periodically review consultation logs, missed questions, and lead data. We continuously add real visitor questions to the knowledge base and optimize answer language and handoff rules.
Diagnose fit first, then decide whether to deploy.
If a website has no stable traffic yet, we do not start by selling software. Start with a website consultation readiness diagnosis, then decide whether Zhike Front Desk, a knowledge-base project, or GEO is the right path.