Pricing
Listed by service type, with clear delivery boundaries and quotas for each.
Basic
For teams of 1-3 people
- Website embed and basic knowledge base
- Lead capture and conversation records
- Sales lead list
- Lead-to-customer profiles
Professional
For business teams of 3-10 people
- Everything in Basic
- Opportunity radar
- Customer sentiment analysis
- Bid document analysis
- Weekly/monthly visit reports
Advanced
For growth teams with 10+ people
- Everything in Professional
- Scheduled tasks and auto radar
- Multiple source configuration
- Experimental knowledge base access
- Custom setup support
| Basic | Professional | Advanced | |
|---|---|---|---|
| Consultation | 500 / mo | 1500 / mo | 5000 / mo |
| AI analysis | 5 / mo | 20 / mo | 80 / mo |
| Transcription | 60 min / mo | 200 min / mo | 800 min / mo |
| Knowledge entries | 100 | 500 | 2000 |
| Customer profiles | 500 | 3000 | 20000 |
| Project seats | 1 project / 2 seats | 2 projects / 5 seats | 5 projects / 10 seats |
Pricing and Service Boundary FAQ
For more questions, visit our contact page
Are setup fees and monthly fees the same thing?
No. Setup implementation is a one-time fee, while subscription is recurring. Setup fees are $99 for Basic, $199 for Professional, and $449 for Advanced.
What is the recommended first purchase?
For formal setup, we recommend a starter package covering setup plus three prepaid months. Basic $299 ($122 + $59×3), Professional $499 ($202 + $99×3), Advanced $1,299 ($402 + $299×3). Starting month 4, only monthly subscription applies.
How are AI consultation calls counted?
Each visitor question that generates an AI reply counts as one AI consultation call. Usage is tracked monthly by project and resets in the next billing cycle.
What uses AI analysis generation quota?
Opportunity radar runs, contact-level customer sentiment analysis, bid document or attachment analysis, and visit weekly/monthly reports share the AI analysis generation quota.
How are knowledge entry limits counted?
Knowledge entry limits cover project-level Q&A, product notes, service flows, and boundary rules. They are counted as enabled knowledge entries under the project and do not reset monthly.
Do knowledge entry limits equal free content writing volume?
No. Knowledge entries are system capacity limits. Standard setup includes assisted structuring up to 50 entries for Basic, 120 for Professional, and 300 for Advanced.
Will a diagnosis always recommend buying?
No. The conclusion may be not to buy Zhike Front Desk yet. If the real issue is exposure, we may recommend GEO, SEO, content entry points, private-domain routing, or sales routing first.
Is Plan B included in Professional?
No. Plan B is a knowledge-base and enterprise knowledge assistant project. It is not a monthly subscription tier and complex material work is estimated separately.
Does GEO require buying Zhike Front Desk first?
No. Plan C can start as an independent GEO service. If the customer wants to reuse the same knowledge assets later, we recommend evaluating Zhike Front Desk as the knowledge base backend.
Can GEO guarantee ranking or acquisition?
No. GEO improves information structure, question maps, FAQ, and content entry points, but does not guarantee ranking, citation, or customer acquisition.
When is the R&D workflow service suitable?
It suits companies with an existing development team, delayed projects, unclear requirements, disorganized code management, or unstable delivery. It is an independent service, not a standard upgrade path for Zhike Front Desk or GEO, and is evaluated only when R&D workflow, project-management, or engineering collaboration governance is a clear need.
What happens if usage exceeds quota?
The customer can evaluate a tier upgrade or a separate overage arrangement. Fixed public overage pricing is not currently defined.